PRIVACY POLICY

The protection of your personal data (hereinafter referred to as „data“) is of great and very important concern to us. In the following we would therefore like to inform you in detail about which data we collect and how we process it in the following.

I. Name and contact details of the person responsible and the data protection officer

The person responsible in terms of data protection regulations for the processing of personal data is:

ENIT Energy IT Systems GmbH

represented by the managing director Hendrik Klosterkemper, Pascal Benoit,

Simon Fey and Kai Klapdor

Güterhallenstraße 4

79106 Freiburg, Germany

Phone: +49 (0)7614589100

E-mail: info@enit-systems.com

Website: www.enit-systems.com

Our data protection officer is:

Jörg Leuchtner
Freiburg Data Protection Society
Luisenstrasse 5, D – 79098 Freiburg im Breisgau
Website: www.freiburger-datenschutzgesellschaft.de
E-mail: info@freiburger-datenschutzgesellschaft.de

II. Purpose of the processing of personal data, legal basis and storage period

In the following we inform you about the data processing (a) taking place on our site, its purposes (b), legal basis (c) as well as the respective storage period and if necessary concrete possibilities of objection and elimination (d).

1. Log files

a)

When you visit our website, the browser on your device automatically sends information to the server on our website. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of the call,
  • Name and URL of the called website,
  • Website from which access is made (referrer URL),
  • browser used, version of the browser
  • Operating system and version of your computer’s operating system and the name of your access provider.
  • Transferred data volumes and the access status (file transferred, file not found, etc.)
  • Language and version of the browser software

b)

The mentioned data will be processed by us for the following purposes:

  • Ensuring a smooth connection of the website,
  • Ensure comfortable use of our website,
  • evaluation of system security and stability as well as
  • for other administrative purposes.

c)

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes listed above for data processing. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally.

d)

The data in the log files will be deleted after seven days at the latest.

2. Cookies

a)

We use cookies on our site. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our site. Cookies do no damage to your end device, do not contain viruses, Trojans or other malware.

Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that we immediately become aware of your identity.

We use the following cookies:

  • Session Cookies

Other temporary cookies (e.g. cookies for analysis purposes or third party cookies)

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or a message always appears before a new cookie is created. However, the complete deactivation of cookies can lead to the fact that you cannot use all functions of our website.

b)

The use of cookies serves on the one hand to make the use of our offer more pleasant for you.

For example, we use so-called session cookies to recognize that you have already visited individual pages of our website.

In addition, we also use additional temporary cookies that are stored on your end device for a specified period of time to optimize user-friendliness. If you visit our site again to use our services, it will automatically recognize that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies in order to be able to record and evaluate the use of our website psyeudonymised and purely statistically in order to further optimise our offer for you. These cookies enable us to automatically recognize when you return to our site that you have already been with us. The third party providers of the associated analysis tools as well as the providers of SocialMedia plugins use corresponding cookies for this (the details can be found in the following descriptions of the associated third party services).

c)

The data processed by cookies is required for the aforementioned purposes in order to protect our legitimate interests and those of third parties pursuant to Art. 6 Para. 1 S. 1 lit. f GDPR. In these purposes also lies our legitimate interest in the processing of the collected data.

d)

Session cookies are automatically deleted at the end of the session. Other temporary cookies are automatically deleted after a defined period of time, in this case 2 months. Cookies for analysis purposes or third party cookies are automatically deleted after the times specified by the respective provider.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can delete cookies that have already been saved at any time in the security settings of your browser.

3. Social media hyperlinks

a)

We have included hyperlinks to the following social media services on our website: Facebook, Twitter, Xing, YouTube. These are designed in the form of the corresponding logos and are stored on our own server. As a result, no data about you as a user is transferred to the respective provider service when our website is loaded for the first time. Only when you click on the buttons, the data mentioned in clause II 1 of this declaration will be transferred to the respective provider.

We have no influence on this data transmission. The data transmission is independent of whether you have a user account with the respective social media service and/or are currently logged in via this account.

In the case of YouTube (Google Inc.) Facebook (Facebook Inc.) and Twitter (Twitter Inc.), personal data will thus be transferred from you to the respective provider in the USA (a country without an appropriate level of data protection) and stored there. Facebook, Google and Twitter have submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

b)

We provide the hyperlinks mentioned above on our website in order to make our company better known through our own presences there.

c)/d)

The legal basis for the use of the plug-in is Art. 6 para. 1 sentence 1 lit. f GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR.

We recommend that you log out regularly after using the respective social network, but in particular before activating the respective button, as this way you can avoid being assigned to your profile at the respective social media provider.

You also have the right to object to the creation of these user profiles, whereby you must contact the respective social media provider to exercise this right.

Further information on data processing there, in particular also on the legal basis and storage period, can be found in the data protection declarations of the respective provider. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.

Addresses of the respective social media providers and URL with their data protection information:

For Facebook: Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

For YouTube: Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=en. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

For Twitter: Twitter, Inc. 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

For Xing: Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; http://www.xing.com/privacy.

4. Integrated YouTube videos

a)

We have integrated YouTube videos into our online offering, which are stored on http://www.YouTube.com and can be played directly from our website. YouTube is a service of Google Inc, and the videos are all in „enhanced privacy mode“, which means that no data about you as a user will be transmitted to YouTube if you do not play the videos. At the same time, only a preview image loaded from our own web server is displayed. Only when you play the videos, the aforementioned data will be transmitted. We have no influence on this data transmission. The data transfer is independent of whether YouTube provides a user account via which you are logged in or whether no user account exists. If you are logged in to Google, your information will be directly associated with your account.

b)

We use such plug-ins from YouTube on our website to make our company better known about them.

YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website.

c)/d)

The legal basis for the use of the plug-in is Art. 6 para. 1 sentence 1 lit. f GDPR. The underlying advertising purpose is to be regarded as a legitimate interest within the meaning of the GDPR.

If you do not wish to be associated with your profile on YouTube, you must log out of YouTube before starting the video.

You also have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

Further information on data processing, in particular also on the legal basis and storage period through YouTube can be found in the data protection declaration of the provider. There you will also find further information about your rights and setting options to protect your privacy: https://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

5. Google Analytics

a)

This website uses Google Analytics, a web analysis service of Google Inc. „(„Google“). Google Analytics uses „cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, Google will reduce your IP address within Member States of the European Union or in other states party to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and Internet use.

This website uses Google Analytics with the extension „_anonymizeIp()“. As a result, IP addresses are further processed in abbreviated form, so that a personal relationship can be ruled out. As far as the data collected about you is personal, it will be excluded immediately and the personal data will be deleted immediately.

The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

b)

We use Google Analytics to analyse and regularly improve the use of our website. We can improve our offer and make it more interesting for you as a user.

c)

The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f DS-GMO. At the same time, the legitimate interest in the processing of the data also lies in the aforementioned purpose.

For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

d)

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on this link. An opt-out cookie is set to prevent future collection of your data when you visit this website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.

Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms/de.html, Privacy Policy: http://www.google.com/intl/de/analytics/learn/privacy.html, and Privacy Policy: http://www.google.de/intl/de/policies/privacy.

6. Matomo (formerly Piwik)

a)

On our website we use the open source software tool Matomo (formerly PIWIK) to analyse the surfing behaviour of our users. The software places cookies on your computer. If individual pages of our website are accessed, the following data is stored:

  • Two bytes of the IP address of the user’s calling system
  • The called up web page
  • The website from which the user has accessed the accessed website (referrer)
  • The subpages that are accessed from the accessed website
  • Duration of stay on the website
  • The frequency of visiting the website
  • The software runs exclusively on the servers of our website. The personal data of users is only stored there. The data will not be passed on to third parties.

The software is set so that the IP addresses are not completely stored, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way it is no longer possible to assign the shortened IP address to the calling computer.

b)

The processing of users‘ personal data enables us to analyse the surfing behaviour of our users. We are in a position to compile information about the use of the individual components of our website by evaluating the data obtained. This helps us to continuously improve our website and its user-friendliness. By anonymizing the IP address, users‘ interest in protecting their personal data is sufficiently taken into account.

c)

For these purposes, it is also in our legitimate interest to process the data in accordance with Art. 6 para. 1 lit. f GDPR.

d)

The data will be deleted as soon as they are no longer needed for our recording purposes. The cookies are deleted after 7 days at the latest.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can delete cookies that have already been saved at any time in the security settings of your browser.

We also offer our users on our website the possibility of an opt-out from the analysis process. To do this, you must follow the corresponding link. In this way, another cookie is placed on your system, which signals to our system not to store the user’s data. If the user deletes the corresponding cookie from his own system in the meantime, he must set the opt-out cookie again.

More information about the privacy settings of the Matomo software can be found under the following link: https://matomo.org/docs/privacy/.

7. Contact via the live chat function/offline contact form

a)

We use a live chat function on our website, which we would like to use to guide you individually through our website and to respond to your individual questions and wishes. During our business hours, one of our employees will contact you via the chat function on our website. Alternatively, you can establish the chat contact to one of our employees by clicking on the corresponding chat button (envelope). Using both options you can send him your request and – if desired – your personal data for the purpose of sending offers etc.. You can also chat with us anonymously without giving your name.

Outside our business hours you can reach an input mask by clicking the chat button (envelope), via which you can send us your inquiry (offline contact form). The mandatory data which must be filled in for electronic contact are marked with (*). This is your email address. If you provide us with additional data (surname, first name, etc.), this is voluntary.

b)

We use the Life Chat function to help you find your way around our website in real time and to advise you individually on our product portfolio. The data that you provide to us outside the reachability of a consultant via the contact form will be processed to enable us to contact you and process your request, to prevent misuse of the contact form and to ensure the security of our information technology systems.

c)

The legal basis for processing the mandatory indication is Art. 6 para. 1 sentence 1 lit. f GDPR. At the same time, the legitimate interest in the processing of the data also lies in the aforementioned purpose. If the establishment of contact is aimed at the conclusion of a contract, then additional legal basis for the processing is Art. 6 exp. 1 S. 1 lit. b GDPR.

The legal basis for the processing of data voluntarily provided to us by you is Art. 6 para. 1 sentence 1 lit. a GDPR.

d)

All personal data collected via the live chat or the offline form will be deleted as soon as they are no longer required to achieve the purpose for which they were collected, unless you have entered further storage pursuant to Art. 6 para. 1 sentence 1 lit. a. GDPR. The purpose of the survey is achieved when the conversation with you is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified. Should a contract be concluded, the data will also be stored until the expiry of the statutory retention periods (6 years after the end of the year in which the contract was terminated, and then deleted, unless we are obliged by tax and commercial law storage and documentation obligations (from HGB, StGB or AO) to a longer storage or you have consented to a more extensive storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

In addition, you have the option at any time to revoke your consent to the processing of personal data voluntarily provided. To do so, simply contact us using the contact information given in item I. In such a case, the conversation cannot be continued.

8. Newsletter (via Mailchimp)

a)

On our website there are several possibilities to subscribe to a free newsletter, about which we would inform you about updates and product information or e-mail practical tips and offers in the field of energy management. Mandatory information (*) for sending this newsletter is your e-mail address alone. The provision of further data is voluntary.

In the course of the registration process, your consent is obtained for the processing of the data and reference is made to this data protection declaration. For the registration to our newsletter we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the specified e-mail address in which we ask you to confirm that you would like the newsletter to be sent. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation. The purpose of the procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

We use the cloud solution Mailchimp (Software as a Service), an online service of The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, Georgia 30308, based in the USA. Your e-mail address is transferred to their server and stored.

b)

The purpose of collecting your e-mail address is to send you the newsletter. We will use any further voluntarily given data to be able to address you personally. The collection of the time of registration and confirmation as well as your IP address takes place in order to fulfil our legal obligation to prove the registration process.

c)

The legal basis is Art. 6 Para. 1 S. 1 lit. a GDPR for your e-mail address and other voluntary information, as well as Art. 6 Para. 1 S. 1 lit. c GDPR, Art. 7 Para. 1 GDPR for the time of registration and confirmation, and your IP address.

Mailchimp has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

d)

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in each newsletter e-mail or by sending a message to the person responsible named under point I.

After cancellation of the newsletter your personal data will be deleted from the e-mail distribution list immediately.

More information about Mailchimp can be found at: https://mailchimp.com/legal/privacy/

9. Request access to the ENIT Agent test phase

a)

You can request a test phase of our „ENIT Agent“ on our website. All you have to do is enter your e-mail address. We use the double opt-in procedure to request access to the test phase. This means that after your registration we will send you an e-mail to the given e-mail address, in which we ask you to confirm that you wish access to the test phase. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the time of registration and confirmation.

At the time of sending the corresponding request, the following data is also stored:

Date and time of the request

b)

A request from the user stating the e-mail address is required for the provision of certain contents and services on our website, namely to provide the possibility of using a test phase of the „Enit Agent“. In addition, we need your e-mail address so that we can contact you to coordinate the hardware required for the test phase and install it on site. The collection of the time of the inquiry, as well as your IP address takes place for the fulfilment of our legal obligation to prove your inquiry.

c)

The legal basis is Art. 6 para. 1 sentence 1 letter b GDPR for your e-mail address, as this is required for the introduction of the corresponding test phase ((preliminary) contract). Additional legal basis is Art. 6 Par. 1 S. 1 lit. c GDPR for the time of the request, as well as your IP address.

d)

Since the registration serves to fulfil a contract or to carry out pre-contractual measures, the data is deleted if it is no longer necessary for the performance of the contract. Even after conclusion of the contract, it may still be necessary to store personal data of the contractual partner in order to fulfil contractual or legal obligations. The statutory retention periods are 6 years after the end of the year in which the contract was terminated, unless we are obliged by tax and commercial law to store and document data for a longer period of time (from HGB, StGB or AO) or you have consented to further storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

10. Request access to the demo version

a)

You can also request a demo version via our website. This gives you access to a separate area in which our software is described in more detail using an exemplary, fictitious Mr. Mustermann. Again, only your e-mail address is required.

For the request of access to the demo version we use the so-called double opt-in procedure. This means that after your registration we will send you an e-mail to the given e-mail address in which we ask you to confirm that you wish access to the demo version. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your IP addresses and the time of registration and confirmation.

At the time of sending the corresponding request, the following data is also stored:

  • The IP address of the user
  • Date and time of the request

As part of the corresponding enquiry process, the sending of practical e-mail tips and offers from the field of energy management to your e-mail address and for further promotional contact is offered as an additional option. For this we also obtain your consent in the double opt-in procedure described above.

b)

A request from the user stating the e-mail address is required for the provision of certain contents and services on our website to a limited group of persons, namely to provide the possibility of using a demo version of the „Enit Agent“. Providing an e-mail address also serves to prevent misuse of the contact form and to ensure the security of our information technology systems. The collection of the time of registration and confirmation as well as your IP address takes place for the fulfilment of our legal obligation to prove your inquiry.

The optional consent to the sending of further information by e-mail or for further contact with you serves advertising purposes by us.

c)

The legal basis is Art. 6 Par. 1 S. 1 b GDPR for your e-mail address, as this is required for granting access to the demo version ((preliminary) contract). Additional legal basis is Art. 6 Par. 1 S. 1 lit. c GDPR for the time of the request and your IP address.

The legal basis for the optional promotional use of your e-mail address by us is Art. 6 Par. 1 S. 1 lit. a GDPR.

d)

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. For your email address, this is the case when the conversation with you is finished. The conversation is terminated when it can be inferred from the circumstances that the facts in question have been finally clarified.

Should a later conclusion of the contract occur, the data will also be stored until the expiry of the statutory retention periods (6 years after the end of the year in which the contract was terminated, and then deleted, unless we are obliged by tax and commercial law storage and documentation obligations (from HGB, StGB or AO) to a longer storage or you have consented to a further storage in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR.

With regard to the optional promotional use of your e-mail address, you have the option at any time to revoke your consent to the processing of personal data. You can declare your revocation by sending a message (e.g. by e-mail) to the person responsible named under item I.

III. cooperation with contract processors and third parties

In some cases we use external service providers (contract processors) to process your data. These have been carefully selected and commissioned by us, are bound by instructions and are regularly checked. These are external service providers who provide us with technical support (web hosters, programmers, providers of SaaS solutions). This is done on the basis of order processing contracts in accordance with Art. 28 GDPR.

For the rest, we will only pass on your data to third parties if:

you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR,

the disclosure pursuant to Art. 6 para. 1 sentence 1 f GDPR is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,

there is a legal obligation to pass on data in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, or

this is permitted by law and is necessary for the fulfilment of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR.

An assignment of service providers in a third country only takes place if the special requirements of Art. 44 ff. GDPR are fulfilled.

IV. Rights concerned

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • to immediately request the correction of incorrect or complete personal data stored by us in accordance with Art. 16 GDPR;
  • to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Art. 18 GDPR, to restrict the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but if you need it to assert, exercise or defend legal claims or if you have filed an objection to the processing pursuant to Art. 21 GDPR;
  • pursuant to Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, current and machine-readable format or to request its transfer to another person responsible;
  • to complain to a supervisory authority pursuant to Art. 77 GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or work or the place of suspected infringement.

V. Right of objection

If your personal data are processed on the basis of legitimate interests pursuant to Art. 6 para. 1 sentence 1 letter f GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 GDPR, provided that there are reasons for this which arise from your particular situation; this also applies to profiling based on these provisions. We will no longer process personal data relating to you unless we can prove compelling grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. This also applies to profiling insofar as it is connected with such direct advertising.

VI. Right of revocation of data protection consent

According to art. 7 para. 3 GDPR you have the right to revoke your consent to us at any time. As a result, we are no longer allowed to continue processing data based on this consent in the future. The legality of the processing carried out on the basis of the consent until revocation is not affected by this.

VII. Up-to-dateness and changes of this data protection declaration

Due to the further development of our website and offers above or due to changed legal or official requirements, it may become necessary to change this data protection declaration. You can call up and print out the current data protection declaration at any time on the website under the link.

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